Cancellation Policy

Please be careful when placing your order. We can adjust your order if it has not been processed so please email us ASAP, however, this is not a guarantee. Once you place your order it is final, as there are transaction and tax fees associated with your order which we as the merchant bear and cannot be reimbursed for. Such fees are a product of the credit card you use, such as Mastercard, Visa, and AMEX. PayPal is also subject to fees.  Processing orders automatically allows for the fastest delivery possible, which is a net benefit to our customers. Once an order is processed, it cannot be cancelled as your item has been sent out.

If a cancellation occurs before your order has been processed, you will be subject to a 5% cancellation fee to cover fulfilment and transaction costs.

Malfunctions are an example of where you would be eligible for replacement and refunds. If we cannot deliver to your country, or if it is lost in transit, we can cancel your order and provide a full refund without the restocking fee.