My TV keeps glitching / going black with the Fancy Sync Box?
Try these quick troubleshooting steps
- Turning the Variable Refresh Rate (VRR) setting off, in the resolution settings of your Xbox or PS5
- Turning the Variable Refresh Rate (VRR) setting off on your TV, in the settings
- Turning "signal input plus" off in your TV settings (if your TV supports this and the VRR fix didn't)
- Turning your TV's "gaming mode" off on the TV
- Turning 4K upscaling off on your TV
- Making sure your TV is producing a maximum resolution of 4k 60hz
If these all fail, please contact support.